Shipping Policy

1. Order Processing

  • Standard orders are processed within 1–2 business days after payment confirmation.
  • Custom Orders: Custom-made or personalized products require 6–8 weeks for production before shipping. This timeline reflects our commitment to delivering products crafted with precision and care.

2. Worldwide Shipping with Trusted Carriers

We partner with UPS and FedEx, globally recognized carriers, to provide reliable and secure shipping services to our international customers.

Standard Shipping

  • Delivery Time: 7–20 business days, depending on your location.
  • Cost: Calculated at checkout based on the weight, dimensions, and destination of your order.

Note: Expedited shipping is not currently offered.

3. Customs, Duties, and Taxes

  • International shipments may be subject to customs duties, import taxes, or other fees determined by your country’s regulations.
  • These charges are the responsibility of the customer and are not included in the product or shipping costs.
  • To ensure a smooth delivery process, we recommend checking your country’s import policies before placing an order.

4. Tracking Your Order Worldwide

  • Once your order ships, we will send a confirmation email with your tracking details.
  • Track your shipment in real-time through the UPS or FedEx website, providing you with updates every step of the way.

5. Global Shipping Limitations

  • While we aim to ship to as many locations as possible, some regions may experience restrictions or additional fees due to local regulations or carrier limitations.
  • If we cannot ship to your destination, we will notify you promptly and issue a full refund or alternative shipping solution.

6. Lost, Delayed, or Damaged Packages

  • We are not responsible for delays caused by customs or carriers but will assist in resolving any issues that arise.
  • For lost, significantly delayed, or damaged packages, please contact us at support@kustominterior.com with your order details, and our support team will work diligently to find a resolution.

7. Returns and Exchanges

  • For detailed information about returns and exchanges, please refer to our Return Policy.

Contact Us

We’re here to assist our international customers every step of the way. For any inquiries about your shipment, custom orders, or concerns, please contact us at:

Thank you for choosing Kustom Interior™! With worldwide shipping and top-tier service, we’re here to help you transform your vehicle’s interior, no matter where you are.