Refund Policy

If you are not completely satisfied with our products, you may return the item back to us within 30 days for a refund. Returns are permitted and must be initiated by the buyer within 30 days from delivery date.

To return an item, you must contact us to request a Return Merchandise Authorization Number (RMA). No return package will be accepted without a valid RMA number. All non-defective, undamaged products are subject to a 15% restocking fee (except where prohibited by law). Restocking fee will not be charged for damaged or defective products.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at rma@kustominterior.com If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@kustominterior.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Cancel Order 
Please be aware that while we can assist with order cancellations, any transaction fees imposed by the payment gateway are the customer's responsibility and are non-refundable.